Recent research from FOLIO’s eMedia reality check offers some insights as to why media companies have been so dramatically affected by this recession. Underfunded and understaffed, the online initiatives of many publishers were too nascent to pick up the slack when the bottom fell out of print. Some of the numbers are outright disturbing:
- 58% of media companies surveyed had less than $500K in online revenue
- 51% spent less than $100K on Web technologies
- 57% spent less than $100K on personnel dedicated to eMedia
By failing to adequately invest in their online infrastructure, digital skills training and eMedia personnel, media
companies left themselves vulnerable to the industry’s dramatic change because they didn’t have products available that could command the same type of price points that print has over the years. FOLIO’s research shows that executives thought they could ride the momentum behind online marketing from 2003 until 2007 by simply setting up a skeleton crew and some basic Web offerings.
Fool me once, shame on you. Fool me twice, shame on me.
This year, it is imperative that executives learn from their mistakes and begin budgeting for smart and significant investments in their eMedia businesses. As you enter the 2010 budgeting cycle (you may already be knee deep in it), it’s time to take some bold steps with your business model. That means avoiding certain publishing traditions and embracing some new thinking.
Ditch across-the-board top line and bottom line targets
You know this drill. “This year, our goal is for x% growth in revenue and y% growth in EBITDA … you figure out how to get there.” If you follow this model of budgeting, you’ll ensure that your resources aren’t allocated appropriately and you’ll be cutting costs by April of 2010. Instead, use research reports like those available at IbisWorld.com to help gauge your customers’ growth potential for 2010 through 2012. IbisWorld offers recession updates for all industries.
Identify the markets with one- and three-year potential and allocate resources accordingly. Build a version of your budget accordingly, identify gaps between your financial plan and your budget, and go back to your publishers with market growth potential and ask for launch / new product ideas.
Forget about silver bullets
Stop me if this sounds familiar: “This is the year of paid content. ... Everyone should submit a paid content component to their budget. ... If every one of our readers just gave us $1 ..." Executives pursuing silver bullets this year will end up looking like Don Quxiote running full tilt into a windmill. This is one of the more complex recessions of our lifetime. One or two broad ideas won’t pull a company back from the brink. Execution will.
Smart executives will look to invest in ambidextrous technologies that can be used to execute multiple strategies.
- Search technologies can be used to augment a lead-generation-based directory or to augment a subscription-based offering (archived content or database-driven sites).
- Subscription management systems can be used to capture registration data for lead generation or to power your e-commerce system. Investing in core technologies that are flexible enough to support the individual business strategies will pay far greater dividends
- Content management systems that improve ad targeting by using semantic/behavioral data, facilitate the repackaging of content for sale from your Web site, or grow traffic via search engine optimization driven by semantic tagging.
The 2010 budgeting cycle is the most important investment evaluation of the decade. So, we’re starting a blog dedicated to it, called Road to Recovery. We’ll be covering the following topics to help publishers make smart and significant investments in their online business:
- Business Evaluation
- Competitive Analysis
- Market Analysis (readers and advertisers)
- Benchmarking
- Business Models
- Paid Content
- Marketing Solutions
- Technology
- CapEx Budgeting
- ROI
- Content Management Systems
- E-commerce and Subscription Management Systems
- Ad Serving
- Email Marketing
- Lead Generation and Marketing Automation
- Personnel
- Training
- Hiring
- Metrics
- Compensation / Commission
Let us know what your information needs are for the 2010 budgeting season by leaving a comment below, and we’ll incorporate your feedback into our content plans.

Comments
Novel Concept
So what you're saying is that publishing companies should stop acting like publishers and start thinking and acting like online media companies? One would think the many online start-ups such as GlobalSpec, TechTarget, etc would have taught them this lesson long ago. I hope it's not too late for them. Great article.
Stay tuned!
It is a novel concept, isn't it? ;-) I've heard publishers asking for this type of budgeting process every year since I got into B2B media. Sowtf?It's tough for executives, however, as both public and private companies have a lot to answer for. So, you know what numbers you need to hit, and you know that there will be a negotiation throughout the process. So, a lot of times, it's just easier to dole out the percentage growth model and take it from there. The goal behind the Road to Recovery blog is to arm executives with the information needed in order to change these institutional behaviors.
Thanks for your feedback! I'm glad you enjoyed the article.
You've got to reach audiences where they are ... and want to be
Journalists need to realize their job is to see a need, gather information and data from multiple sources, then create new, innovative material that informs the recipient.
Too many people are still stomping their feet and refusing to get with the new program.
Six years ago our editorial team produced three magazines and a weekly newsletter.
Today our editorial team produces six magazines; several e-newsletters; educational programming delivered via webcast (thousands of viewers annually), in person at our trade shows (about 4,000 attendees last year of education sessions) and on demand (600 registered users in the first few weeks so far); a weekly 30-minute web-based radio show that's heard by 1,000 people and which generates hard leads for advertisers; custom industry research that is sponsored by advertisers and then used for educational programs and editorial material; and weekly online video shows that deliver news, tips and industry product information. We also produce "live" audio and video at industry events and stream the material in near-time and post it for reference whenever people would choose.
We've also launched "Best Places to Work," "Power 50," and "HOT People" special issues that have become the buzz in our corner of B2B. (We serve the ad specialty industry - advertisers/exhibitors make and imprint products with corporate logos, and our readers and show attendees resell the merchandise to businesses, organizations and associations. Promo products have the best ROI of any marketing solution. Check out www.asicentral.com for info.)
Our print market share is up, reader participation is at all-time levels, paid subs are at records, we're turning away controlled circ requests and our attendance at our first four shows of the year was about flat with last year, roughly 15,000 people.
It isn't as hard as it looks - you just have to answer a single question: "What do people care about and need?" And never think your answer is finished.